WHO WE ARE
Heat & Sweep Fireplace and Barbecue, Canton, Michigan. Our website address is: https://heatsweepcanton.com

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Contact Forms & Request Submissions
When you submit a request through our website, we collect the information you provide, including your name, phone number, email address, and any message details. We use this data solely to respond to inquiries, schedule appointments, or provide the requested information.

We do not share this information with third parties for marketing reasons/purposes.

Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included.

Cookies
Our website may use cookies to enhance user experience and collect website analytics. Cookies may be used to:

• Recognize repeat visitors and remember preferences.
• Improve website performance and functionality.
• Track usage statistics via Google Analytics.

If you wish to disable cookies, you can adjust your browser settings; however, this may impact website functionality.

Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor accessed the other website directly.

These websites may collect data, use cookies, embed additional third-party tracking, and monitor interaction. We encourage you to review the privacy policies of any linked websites.

SMS MESSAGING
We use SMS messaging services for appointment confirmations, technical support, and customer communications.

• By providing your mobile number, you consent to receiving text messages from us related to our services.
• Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.
• Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.

FINANCING OPTIONS
We provide access to financing options through Synchrony Bank. When you click on financing links on our website, you are redirected to Synchrony Bank’s platform. We do not collect or store any financial information entered on that site. Please review Synchrony Bank’s privacy policy for details on how they manage personal data.

ANALYTICS
When you use our website, your browser automatically sends information to Google Analytics, including the URL of the page you visit and your IP address. We may also set cookies on your browser.

Google uses this data to deliver, maintain, and improve their services, measure advertising effectiveness, and prevent fraud and abuse.

We process your information with your consent or to pursue legitimate interests such as improving our services.

WHO WE SHARE YOUR DATA WITH
We do not sell, trade, or rent your personal information. However, we may share limited data with:

• Service providers assisting in website analytics, security, and functionality.
• Third-party platforms necessary for financing applications (e.g., Synchrony Bank).
• SMS service providers for text messaging communications.

HOW LONG WE RETAIN YOUR DATA
We retain contact form submissions and request details for customer service purposes. These records are securely stored and not used for marketing unless explicitly requested.

YOUR RIGHTS OVER YOUR DATA
If you have submitted personal information via our website, you can request a copy of the data we hold or ask us to delete it. This does not include data we must retain for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA
All contact form submissions are checked through an automated spam detection service (Google reCAPTCHA).

YOUR CONTACT INFORMATION
We use your contact information solely for conducting business with you. If you opt into our mailing list, we send periodic email newsletters. You may unsubscribe at any time.

ADDITIONAL INFORMATION

How We Protect Your Data
We restrict access to your information to website administrators, office personnel, and installers, solely for fulfilling requests. All website traffic is encrypted via a secure connection. Our security certificate can be viewed by clicking the lock icon in your browser’s address bar.

What Data Breach Procedures We Have In Place
In the event of a data breach, we will notify affected individuals within 24 hours of reporting.

What Third Parties We Receive Data From
We receive traffic data from Google Analytics, which does not contain personally identifiable information (PII). This data is used to enhance your online experience.

CONTACT US
If you have concerns about this privacy policy, please contact us at info@heatsweepcanton.com.