Product Line
Flexible financing options are available for all our fireplace designs. Contact us for more details.
The technician Josh was prompt and professional. He was also very respectful in keeping everything clean as he worked. Will definitely continue only using Heat and Sweep, and requesting him.
Corey from Heat and Sweep cleaned our wood burning fireplace insert today. He was friendly and able to answer our questions about air flow from the blower. We have used this family owned business for over 35 years and appreciate their full service from selling us fireplaces to cleaning them. Highly recommended!!!
Worked with Jason by phone and email to choose the best replacement vented logset and gas starter for our fireplace. It was a great choice and reasonable in cost. Josh installed for us and did an awesome job! We are thrilled and ready for next winter !
Josh Shaeffer was knowledgeable, courteous and impeccably clean! Would highly recommend! Heat & Sweep responded quickly to my inquiry, made the appt, confirmed the appt a few days prior and Josh was on time!
Corey was amazing! And Nancy was so much help as we were scheduling our appointment. The whole team is great!
Corey was great. Came out cleaned and repaired fireplace and gave me tips on maintenance and how to make it look better by adding fire rocks!
Very knowledgeable and friendly. I'm still in the planning phase of building my house, and I wanted to get a sense of what my fireplace options are. The sales associate was very informative, patient, and helpful. I would absolutely recommend this store to anyone looking to install or upgrade a fireplace.
Corey was amazing! He was thorough in getting my fireplace back to running. He cleaned it thoroughly, diagnosed and fixed the problem. His professionalism and kindness is a real asset to Heat and Sweep!
Josh was outstanding! He fixed my gas fireplace quickly and found wires that were incorrectly connected plus had painters tape on wires instead of electrical tape from our prior contractor we have used in the past. That could have caused a fire! I’m so thankful for choosing Heat & Sweep and for Josh and his exceptional knowledge and fantastic service!!!
From the very beginning of the sales process with Brent, continuing with the on site installation review with Alex and finishing with the actual installation we couldn't be more pleased. Every question answered, every possibility explored, everything delivered as promised. A special shoutout for the installation which was better than 5 star and more than we envisioned for quality, efficiency, and absolute care with minimal disruption.
Alex and his team at Heat & Sweep were a lifesaver when I unexpectedly needed to replace my fireplace. Despite the urgent circumstances, Alex took the time to meet with me personally at his shop, thoroughly discussing options that would best fit my needs. His price was extremely fair, especially given the sudden nature of the project.
The installation team was highly professional, removing my old fireplace and installing the new wood-burning unit with great attention to detail. What impressed me most was their flexible scheduling and commitment to honoring their original quote without any hidden costs.
Alex’s hands-on approach, combined with his crew’s quality workmanship, turned what could have been a stressful situation into a smooth experience. I highly recommend Heat and Sweep for their exceptional service and straightforward business practices.
The installation team was highly professional, removing my old fireplace and installing the new wood-burning unit with great attention to detail. What impressed me most was their flexible scheduling and commitment to honoring their original quote without any hidden costs.
Alex’s hands-on approach, combined with his crew’s quality workmanship, turned what could have been a stressful situation into a smooth experience. I highly recommend Heat and Sweep for their exceptional service and straightforward business practices.
I called Heat & Sweep because I was having a problem, my fireplace pilot light would not stay on. I spoke to Alex on the phone and he suggested a fix that I can try at home before scheduling a service call. I did what he suggested and it fixed the problem. Obviously I was very happy. I would definitely call Heat & Sweep in the future whenever I have a problem with my fireplace.
Great company and great products, always great service and very thorough and extremely clean and caring of your house. I would highly recommend this company!!
Can I give 6-stars!!
I called Brent just as they opened at 10am one day and explained I was having a problem with my non-functioning home fireplace. We were closing on the sale in a couple of days and I needed it fixed ASAP. By 12:15pm, Josh had fixed the fireplace. Both Brent & Josh were knowledgeable, courteous and professional. Thanks Guys!!!
I called Brent just as they opened at 10am one day and explained I was having a problem with my non-functioning home fireplace. We were closing on the sale in a couple of days and I needed it fixed ASAP. By 12:15pm, Josh had fixed the fireplace. Both Brent & Josh were knowledgeable, courteous and professional. Thanks Guys!!!
We got a fireplace insert. The whole team was great, from sales to installation, very professional, nice work.
Super, First-Class company; had two fireplaces updated; great showroom knowledeable staff, and res$onably priced. 'Tech COREY' is the BEST -- personable, prompt, efficient.
We worked with heat & sweep to demo our old fireplace and install a new linear gas insert with framing for a TV. This was not a job for the faint of heart— our old fireplace was made of giant boulders. Every person we interacted with through the process was professional, helpful, and responsive. Brent was great to work with on our quote. We also worked directly with the owner, Alex, on many of the install details. Communication is so important when you are making a big investment, and they did a fantastic job. Sean and the install crew were meticulous and timely. We haven’t finished our whole renovation project yet, but I’ll be sure to update the photos when we are done!
Edit: The job is done! We are looking forward to some chilly weather so we can enjoy the warmth of our Mendota fireplace!
Edit: The job is done! We are looking forward to some chilly weather so we can enjoy the warmth of our Mendota fireplace!
From the beginning to the end, the customer service I was given was excellent! It was a pleasure working with Jason who took the time to show us our options (which I had no idea there were so many). It was nice to have that warm feeling about someone who cared. Then we had the pleasure working with Alex who came out to finalized the project. Alex made some suggestions that we didn’t think of which I am so glad he did. Alex placed the order for our new unit and within 3 weeks we had installation day! Shawn brought his crew out to install our new fireplace unit. Shawn was extremely professional and easy to work with. We would receive a text message with ETA at the beginning of each day which was nice since we had two dogs to work with. Shawn communicated with us throughout the whole project which was nice. Once the installation was completed, Shawn took the time to show me how to use the controller which was very nice. Everyone at Heat & Sweep was a pleasure to work with. I wouldn't waste your time looking anywhere else. You won’t regret the excellent customer service you will get from this company and crew. I can’t wait to enjoy our new fireplace!
I had birds try to build a nest on my chimney cap and one came down my chimney. Submitted an online appointment to have them check for a nest and clean the chimney/fireplace. Before they even opened Jason had an appointment available. Corey came out checked everything. Did an awesome job cleaning my fireplace! I am very impressed with the quality of the work and their promptness to the service I needed. I will use them again for maintenance! Thank you for great service!
Josh was incredibly knowledgeable and responsive. He answered all my questions and was very pleasant to deal with.
They were efficient , clean and went above my expectations. The part needed to repair my fireplace wasn’t on the truck and they called the office and someone drove it out so they could finish the job in one visit. I will be using them going forward. 👍👍
Such great service! The two persons who came to our home to repair the wood stove were very knowledgeable, competent, professional and efficient. The representative on the phone who booked the appointment did a wonderful job of explaining the process, the estimate and what I might expect for a bill. The repair was quickly done and I recommend this company highly!
Today, January 9, 2024, I had my fireplace inspected, cleaned and repaired by Josh. Josh was theeeee BEST!. He was most professional and considerate of my questions. He was not only pleasant but explained what he was going to do to get my fireplace cleaned and up and running efficiently. I would recommend Josh for any of your fireplace needs. Cleaned up after completing the repair, took his shoes off upon entering and was respectful of my home. Great asset to your company. Thorough in his work. We’ll done Josh! Thank you for servicing my fireplace.
Jane Watters/Canton
Jane Watters/Canton
Nancy was wonderful and very helpful in tracking down a Weber griddle for me. Thank you!
I had a great experience with H&S! From scheduling through payment after service, I felt like I could trust them to show up and give me options to get things working correctly. Corey was great, and in an hour or so made the gas insert fireplace look and work better than I’ve seen since buying our house. (I should add that this was after another company said it would be too expensive to fix, and wanted to install a new system)
Thanks so much!
Thanks so much!
I wanted to thank Josh, for the great job he did fixing my gas fireplace.....that TWO OTHER fireplace retailers could not fix over many years. 👍 Call Heat & Sweep if you want it done right !
Amazing service from start to finish.
Sales people, installers and owner are top notch! Prices are competitive and selections are vast.
Highly recommend! Thank you Heat and Sweep! J&G K
Sales people, installers and owner are top notch! Prices are competitive and selections are vast.
Highly recommend! Thank you Heat and Sweep! J&G K
Excellent professional work. Installation was very smooth and fast. Would recommend this company highly.
We recently had our grill converted to gas. They were great!! However, we ran into an issue. Grill only 2.5 yrs old, kitchenaid. Kitchenaid quit making grills and has been zero help helping us find or telling us size of orifices we need to complete conversion. We called Heat & Sweep to see if they could help guide us. Nancy was the most knowledgeable, helpful person! Between her and Alex, the sent us a chart so we know what we need. We can't thank them enough!!!! Highly recommend. Thanks Heat n Sweep!!
Friendly, knowledgeable staff. Installed our gas line and log sets with care and professionalism.
Met with Brent in sales nice guy, sold me the perfect log set for my home. Installation was perfect, both installers were pleasant, neat and answered all my questions, best decision.
From start to finish this was a great experience for buying a gas insert and fireplace door for our home. The salesperson was extremely knowledgeable and patient and helped us pick out a great log set and door. Further, our installer Josh went above and beyond to make sure everything was set up correctly and safely. Josh was friendly, didn’t mind me asking a bunch of questions as he worked, and did a fantastic job with the install. Overall I would recommend Heat and Sweep to anyone looking for anything fireplace related.
Alex, Sean and their team did an AMAZING job! Check out the transformation pics below. We purchased a 1990's house with a bizarro tube and old builder's box fireplace, which didn't work. They tore it all out, created a built-in for our TV, and gave us the Vermont Castings stove that my wife and I had been dreaming about since we first met 19 years ago! Alex showed strong integrity and persevered through a few big challenges: this was the first (and last) red stove he will ever do, because the company does not supply the red pipe anymore and painting the piping was the worst; they also faced a problem with a new outside contractor for one phase of the job who didn't perform well. They made it right, and we trusted Alex through it all. We just turned on our stove in perfect timing for the fall and we couldn't be happier. Thank you Alex, Sean and everyone at Heat n Sweep!
Outstanding experience buying and installing new gas logs. Replaced a very old set with brand new white birch logs. From start to finish, great customer service. In-store, Alex was able to go over all of our questions and assisted us with selecting a new set. Installer Cory was professional, friendly, on-time, and took extra care of my home (mats laid down, took shoes off each time he walked in and out of the home). The pictures speak for themselves! I’ll be back to buy a grill this spring. Thank you!
We needed service to our gas fireplace. We had difficulty with other companies diagnosing our problem. Cory was friendly, courteous, professional and was able to diagnose the problem promptly. We could not happier and we highly recommend heat and sweep.
Amazing place. Good selection of gas logs sets and accessories and tons of doors to choose from! Good, honest people and fair pricing. I have been in here multiple times in the last couple weeks (so much so, that I may as well get a job here 😅) asking a number of questions, and Alex was extremely patient and helpful in answering them all. I finally ordered my new gas logs the other day and can't wait for them to come in. These guys definitely have a new customer for life!
I'll be needing to get a chimney cap installed, and sometime next year I'm looking to install a new gas log set in my basement fireplace-- you know this the place I'll be coming! Love it. Would give them more than 5 stars if possible.
I'll be needing to get a chimney cap installed, and sometime next year I'm looking to install a new gas log set in my basement fireplace-- you know this the place I'll be coming! Love it. Would give them more than 5 stars if possible.
These guys are awesome. I had a Louisiana Championship Grill and I was not sure if anyone would be able to repair my pellet smoker. Reason being, due to an internal fire, I thought I may have lost my favorite girl/grill for ever. These guys quickly repaired my grill, put on new coaster wheels, repaired my handles, and gave her a fresh coat of paint. These guys charged me a fraction of what I thought it would cost. Most important, they went above and beyond to help me out. You will forever have my support and business.
Thanks Guys.
Thanks Guys.
Awesome and friendly customer service. Extremely helpful and knowledgeable staff. Went in with a fireplace issue and they took the time to help me figure out the problem. I really appreciate genuine good people and would recommend shopping here. Thanks fellas!
The service at Canton Heat & Sweep was great. Alex was very knowledgeable of his products and we appreciated his patience and was very helpful with all of our questions. Josh did a great job with installation and was also also very helpful in assuring our understanding how everything worked. I highly recommend the crew at Canton’s Heat & Sweep!
Wow 🤩! This company is absolutely amazing! They have the best customer service. Alex was extremely friendly and accommodating. Josh came out so quickly to address my fireplace concern. He was so professional and even caught an issue I didn’t know I had. What an honest man! I am thoroughly impressed! Anyone who chooses this company is in excellent hands! If I could give them 10 stars ⭐️ I would. I definitely recommend them!
This family business is one of the most honest I’ve had the pleasure of dealing with. They went the extra mile when I needed their help with my previous house. I’m once again calling on them to install a fireplace insert in my current home. I really appreciate the way they have kept me posted on any delays during the pandemic.
Had some issues with my old gas fireplace so they sent over Josh who not only fixed all my issues but re-did the aesthetics and now my fireplace looks brand new. They are competent and friendly and would definitely recommend. Great to see small business thrive in these trying times...keep up the good work@
Alex is so helpful and polite when I call for any questions on parts such a great help!
I went in there just to ask questions about my fireplace which had stopped working and the two gentlemen were very thorough in understanding my setup and giving me the list of things that could be wrong. Thanks to them I was able to fix it myself! They didn’t try to set me up with an unnecessary repair or appointment.
This place will get my business every time going forward!!
This place will get my business every time going forward!!
Very happy we chose to work with Heat & Sweep. We looked at five other places and chose Heat & Sweep because it was clear they know their business and are very patient with our sometimes silly questions. We couldn't be happier with the product and the support we received even well after the sale. Clearly they value satisfied customers.
Great customer experience! I appreciated the kindness, professionalism and knowledge shown from my initial booking of the appointment through a visit from Josh. Shout out to Josh for taking the time to teach me how to properly use the gas stove as it was installed from the previous owner of the home. He has the patience of a saint! I love this company!
Their tech wasn’t very knowledgeable and their prices are the highest in the area, The expensive repair job lasted only a week and we were back to square 1. Frustrating!
Alex was fantastic in helping us with our fireplace. He was able to navigate us through the process over the phone. Kudos to a business that really has the customer's needs its top priority.
Thank you Alex!!!! So appreciate your prompt, professional and friendly style! Forever thankful for your assistance, Jill
Can't even begin to express my gratitude in working with Alex! I made a post in our community Facebook page looking for a company to come service our gas fireplace. Not only was Heat & Sweep recommended, but Alex a manager commented providing their service fee information and offering his help since they're extremely backed up currently due to the season. So I sent over an email with pictures and we spoke a few times on the phone and he was able to thoroughly explain how to take apart my fireplace and where to clean certain things. It ended up being the smallest of spider webs preventing the entire main burner from lighting. I kept reading about that online but had no idea where to even get started or know what to figure out. Not only did he save me the wait for a service appt and the cost associated with it out repairs but he went out of his way to call me on his way home after getting off late due to a very busy day to ensure i was taken care of. I am so grateful and highly highly recommend this company!!! Should we ever need service again I know exactly who I'm going to call! Thank you thank you thank you!!!
The team at Heat & Sweep is outstanding. They are very personable, responsive, and down to earth with service second to none.
Alex installed a new burner for us. He was timely, friendly, and very knowledgable. Would definitely recommend to anyone looking for fire place work.
Alex installed a new burner for us. He was timely, friendly, and very knowledgable. Would definitely recommend to anyone looking for fire place work.
Today our pilot light went out on our fireplace - called Heat and Sweep. I appreciate their patience and guidance as they walked me through step-by-step how to relight the pilot. We had our fireplace converted to gas several years ago and couldn't have been more pleased with both the buying experience and installation. Thank you for being available to help!
We have had heat and sweep servicing our fireplace for several years. Very knowledgeable
AMAZING! LITTLE STORE. BIT PRICEY BUT WORTH IT. NO PRESSURE SALES PITCH. ANGIE SMART! FAST! FUN! PRETTY! 2 VERY KNOWLEDGEABLE! THXS
Couldn't be happier with Heat & Sweep, which has been a local business for a very long time. We visited the store Sunday pretty clueless about what we needed to get our gas fireplace working again. Alex came to take measurements today and was able to troubleshoot the issue while here. I loved the fact that he rolled up his sleeves and was willing to help. He was patient, very knowledgeable and kind. As a result, we are spending less than we anticipated to fix the problem and I LOVE the door that Alex helped me select. We went from "clueless" to "clued in"--at least in terms of the best company to handle all of our fireplace needs. A big thank you to Heat & Sweep...it's great to know that some businesses still care enough to truly serve their customers!
Bought my Big Green Egg here years ago. They always have what I've needed. Helpful and knowledgeable staff.
Great store! The owner is very knowlegeable and gave my husband advice for installation. (I stopped at another store on Ford Rd, and service was very poor-so I walked out.) We are very happy with our new fireplace and have used it almost every day this winter!
Great information provided in the store. Took time to explain answer questions. Instillation was smooth, clean up was perfect. Will gave me a tutorial on using the fireplace insert plus suggestions on balancing the heat in the rest of my home. Set up the annual maintenance visit too. I couldn't be happier with the quality of the fireplace and the service.
Amazing service! We bought a unit and had it installed 6 years ago. This year we were trying to sell our house. A shady company tried to come in and scam us for money to "fix" the problems. Heat'n Sweep sent someone right out to inspect the unit and put our buyer's minds at ease (as well as ours). They did this without hesitation, or charging us. While they were here they also performed a sweep of the chimney, cleaned our unit, and did it all for a price cheaper than anywhere around. You just don't see this type of customer service anymore. Dean, Alex and Will are class acts.
We had an exceptional experience with Heat and Sweep. Prompt, helpful service in selecting and installing fireplace doors which included some custom handles. They know how to make things right for the customer. Kudos to Alex for his personal, accommodating service.
Create Your Custom Fireplace
Use the Travis Industries Firebuilder App to design your own fireplace.
Flexible financing options are available for all our fireplace designs. Contact us for more details.
