Call Us (734) 455-2820

8545 N Lilley Rd Canton, MI 48187

Mon - Fri: 10am-6pm; Sat: 10am-5pm

Frequently Asked Questions

How often should I have my fireplace or barbecue cleaned?

  • It’s recommended to have your fireplace cleaned annually before the start of the burning season. Barbecues should be cleaned after every 10-12 uses for optimal performance. Regular maintenance is crucial to ensure the efficiency of your fireplace or barbecue. Let our expert technicians handle the cleaning for you with precision and care. Our service ensures your unit functions flawlessly, providing you with peace of mind.

Can I use regular wood in my gas fireplace?

  • Gas fireplaces are designed for use with specially designed gas logs, which are available in our showroom. Using regular wood could damage your unit’s efficiency and void the warranty. Our range of gas logs not only improve performance but also enhance to the appearance of your fireplace.

What are the benefits of electric fireplaces over traditional ones?

  • Electric fireplaces are energy-efficient, easy to install, and don’t require venting. Our premium selection of electric fireplaces combines energy efficiency with style, allowing you the flexibility to customize heat and flame settings with each use. This provides you with a hassle-free alternative to traditional wood or gas options.
How can I make my fireplace more energy-efficient?
  • To enhance the energy efficiency of your fireplace, schedule a service call with us to install a fireplace blower for optimal heat distribution. Proper insulation and sealing any drafts in your home are essential to maintain the performance of your fireplace. Our professional services will allow you to experience warmth and efficiency like never before. 

Are there any safety measures I should take with my barbecue grill?

  • Always use your barbecue in an open, well-ventilated area. Keep it away from flammable materials, and have hoses and connections regularly inspected by our qualified technicians. Our expert team ensures safe installation of your barbecue grill and provides valuable tips on usage.

What’s the lifespan of a typical fireplace or barbecue?

  • Well-maintained fireplaces and barbecues can last 15 years or more, depending on usage and care. Our professional maintenance services maximize the lifespan of your fireplace or barbecue. We conduct thorough inspections, offering timely repairs and expert advice, extending the life of your investment.

Can I convert my wood-burning fireplace to a gas fireplace?

  • Yes, it’s possible to convert a wood-burning fireplace to gas with a gas insert. Our skilled technicians will seamlessly convert your wood-burning fireplace to gas with our top-of-the-line gas inserts. Experience the convenience of gas without the hassle of a wood-burning logs with a modern, efficient, and beautifully converted gas fireplace.

What’s the difference between propane and natural gas for barbecues?

  • Propane burns hotter than natural gas, providing faster cooking times. Natural gas is more cost-effective and convenient if you have a gas line installed. Let us customize your outdoor cooking experience with our range of barbecue options. Our team helps you make the right choice, ensuring your barbecue fits your preferences and lifestyle.

How do I troubleshoot issues with my gas fireplace pilot light?

  • Check for gas supply, pilot orifice blockages, and ensure the thermocouple is positioned correctly. But it is best to leave the troubleshooting to our experts. Our technicians specialize in safely diagnosing and resolving gas fireplace issues.

Can I install a fireplace or barbecue myself, or should I hire a professional?

  • While certain units may permit DIY installation, our experts ensure safety and compliance with local building codes. Opting for professional installation guarantees correct venting and clearances, adhering to the necessary regulations for a secure and efficient setup. Trust us for a seamless and secure installation, giving you peace of mind from the start.
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